Event Bookings
Please note that a confirmed booking requires a purchase order number, which much be received prior to the event.
Completion and return of the Booking Form constitutes a contract between yourselves and EMFEC. Cancellations must be made in writing at least seven working days before the course is due to start or you will be charged at the FULL cost. Substitutions are welcome and can be made at any time. EMFEC reserves the right to cancel or alter the course for reasons beyond its control.
Room Hire
All room hire bookings at EMFEC shall be subject to the following Terms and Conditions. Confirmation of a booking implies acceptance of these Terms and Conditions.
- All charges shall be agreed between the hirer and EMFEC at the date of booking. Additional numbers that are catered for will be charged as appropriate. Please note the maximum number of delegates that can be accommodated in each room - this number cannot be exceeded.
- Please make all requests for equipment at the time of booking otherwise availability cannot be guaranteed. EMFEC cannot be held responsible if the internet is unavailable in the building for reasons beyond our control.
- Hirers must leave the premises in a clean and tidy condition. Hirers must familiarise themselves with the location of fire exits and indemnify the owners for any loss, theft or damages, however caused, arising during or in respect of the period of hire.
- The Company, its management and staff, other than on the establishment of their negligence, shall not be liable for any loss, damage or injury suffered by the hirer or any members of his/her party or any other persons visiting Robins Wood House in connection with the hirer's reservation.
- Anyone who behaves in a manner deemed to be disruptive will be excluded from the premises and no refund will be given.
- EMFEC does not accept responsibility, liability or make good any property, goods, articles whatsoever placed, deposited, brought or left upon the premises by the hirer or by any members of his/her party or by any other person visiting Robins Wood House in connection with the hirer's reservation.
- EMFEC does not accept responsibility or liability for vehicles left in the car park.
- The hirer shall indemnify the owners from and against any claim under copyright law.
- EMFEC reserves the right to cancel any booking or to vary these conditions or the hours of the booking. A minimum of two weeks notice will be given in the event of cancellation by EMFEC.
Cancellation of confirmed bookings by the hirer:
- within two weeks of the event is liable to a cancellation fee of 25%of the room hire and catering costs
- within one week of the event is liable to a cancellation fee of 50% of the room hire and catering costs
- within 72 hours of the event is liable to a cancellation fee of 100% of the room hire and catering costs
If you have any complaints prior to, or during the event, please notify us immediately and our staff will do what they can to help.
EMFEC's advertised prices are subject to change at any time. EMFEC will give you notice in writing at least one month before any increase.
Whilst EMFEC has taken all reasonable steps to ensure that the information contained in its leaflets, website and advertisements is correct it reserves the right to alter, substitute or withdraw any service or facility without notice if necessary.
